Claim amount of Rs.2,00,000/- is payable
on death of a member to his / her nominee(s). Death claim benefit of Rs.
2,00,000/- will be settled by the designated Office of LIC of India. The
process to be followed will be as under:
Steps
to be taken by the Nominee:
- Nominee to approach CBS Post Office wherein the
Member was having the ‘Savings Bank Account’ through which he / she was
covered under PMJJBY; along with the death certificate of the member.
- Nominee to
collect Claim Form, and Discharge receipt, from the Post Office.
3.
Nominee
to submit duly completed Claim Form, Discharge Receipt,
death certificate
along with photocopy of the cancelled cheque of the
nominee’s bank account(if available) or the Post
Office Savings Account through which he / she was covered under
PMJJBY.
4.
Nominee has to provide its own Post
Office Savings Bank Account details (if opened in any CBS Post Office or
Nominee will first open savings account) or bank Account details (if nominee is
having savings account in any Nationalized Bank).
Steps
to be taken by the Post Office
- Upon receipt
of death intimation the Post Office should check whether the cover for the
said member was in-force on the date of his death, i.e., whether the
premium for the said cover on Annual Renewal Date, i.e. 1st
of June, prior to the Member’s death
was deducted.
- Post Office
to verify the Claim Form & the nominee details from the relevant
Finacle menu through which enrollment was made and to fill in the relevant
columns of the Claim form.
(i)
Claim Form duly completed
(ii)
Death certificate
(iii)
Discharge
Receipt
(iv)
Photocopy
of cancelled cheque of the Nominee (if available).
4.
Post Office user will enter relevant details in Finacle menu CCSPMY
The screen shots of
menu – CCSPMY
Criteria Page – CCSPMY (Claims and Settlements for PMY Policies)
In the criteria page of CCSPMY menu following functions are provided –
A – Add
M – Modify
V – Verify
I – Inquire
C – Cancel
5. Post Office User has to
select the function ADD. Then enter Account ID and select the scheme as PM Jeevan
Jyoti Bima . Click on GO. Following screen will appear:-
6. User has to
enter Nominee Aadhar No. (if given), Nominee Address, Nominee Mail ID(if
given), Nominee Mobile Number (if given), Nominee PAN No.(if given), Nominee
Bank Account (either POSB or any Bank
Account), Nominee IFSC Code (if having account in Bank), Guardian name if
Nominee is minor, Nominee Date of Birth (if nominee is minor), select Bank as
DOP(if POSB Account) or others if other Bank Account.
7. User will click
on validate and ensure that all mandatory fields are filled. It will submit
documents to Supervisor.
8. Supervisor will
select Function Code Verify and compare all the information filled in claim
form and discharge voucher with the data filled by user. After, satisfaction,
he will verify the claim. Upon verification, Claim Identification No. will be
displayed by the system. This number should be noted on the top of the Claim
Form and the claim register.
9. Claim Form duly filled and verified
by CBS Post Office alongwith enclosures should be sent to Sr. Post Master
Sansad Marg HO, New Delhi 110001 by service registered Letter. One RL is to be
sent even if more than one claim form is due to be sent on same day.
10. User will also maintain a claim
register in which the claim shall be entered. This register has to be prepared
manually by entering Date of entry of claim/Account ID/Name of Account
Holder/Date of Death/Name of Nominee/Claim Identification No. (generated by
system)/ Date on which claim Form sent to Sansad Marg HO/Registered Letter
receipt to be pasted against claims sent on a particular date.
11. Snasad Marg HO, on receipt of claim
form will enter the claim in the register to be maintained manually and
designated PA of this HO will intimate System Manager for extraction of the
data from Finacle for the said claim. Data extraction file will be sent to LIC
by Sansad Marg HO and all the claim forms received will be sent by service
Registered Parcel to the designated branch of LIC.
12. LIC after sanctioning of the claim
will push credit of the claimed amount into Bank Account of the nominee if
account stands at any Bank or Credit the funds to Sansad Marg HO Bank Account
No. 31702160955 IFSC Code SBIN0000691.
If nominee account is in any CBS Post
Office and provide data file in the format of HTTUM to Sansad Marg HO, Sansad
Marg HO will upload the TTUM file in Finacle and account for the money in SB
Deposit and Remittance to Bank (against credit entry received from LIC).
13. Sansad Marg HO will make entry of
date of credit against the claims in the register and send intimation to the
relevant CBS Post Office about the credit.
14. Relevant CBS Post Office will make entry
of date of credit in its register and inform the claimant over phone about the
credit. No accounting entry is to be made in any other CBS Post Office.
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