Procedure to handle missing credits in SB/RD schemes in DOP Finacle


  • During migration from Sanchaypost to Finacle application for some accounts in SB/RD/PPF schemes there might be missing credits due to user mistake.
  • The process of handling to solve the missing for the schemes SB/RD/PPF schemes are mentioned in step by step manner in the below procedure.

Process of Handling missing credits in SB Scheme

  • First thing is verify the missing credit properly and make sure there is genuine missing credit then only proceed for the below steps.
  • Make an error and then report the matter to Divisional Head, after approval only proceed for balance correction.
  • The credit entries are to be made in the corresponding accounts with correct value date. 
  • After cross verification of SBCO supervisor there is a special  menu for SBCO supervisor  for interst correction i..e, HIARM in which we can give IR correction.
  • SBCO supervisor has to make IAR entry in Finacle as follows:

Invoke HIARM menu
Select ADD / A - A/Cs
Enter the account number / press F4
Enter  the amount to be credited
Select CREDIT Interest
Select CREDIT run indicator
Enter applicable from date as 01/04/2015
Enter the OM number in Remarks column
Click on SUBMIT

  • For more information and step by step procedure to give IR (Interest Correction) using the menu HIARM CLICK HERE

Process of Handling missing credits in RD Scheme


1.MATTER SHOULD BE REPORTED TO  DO/RO/CO/DIRECTORATE FOR GETTING APPROVAL ACCORDING TO SANCTION LIMIT.

2.PLEASE BE SURE THAT AMOUNT WAS DEPOSITED AND ENTERED IN DAILY ACCOUNT/CASH BOOK AS RD DEPOSIT.

3.RECOVER DEFAULT FEE FROM OFFICIAL RESPONSIBLE FOR NON POSTING AND CREDIT TO UCR.

4.ISSUE SANCTION FROM SSPO'S FROM UCP EQUAL TO THE AMOUNT CREDITED+DEFAULT FEE. 

5.GO TO FINACLE  I
NVOKE CRDP TRANSFER FUNCTION AND DEBIT THE OFFICE ACCOUNT 0326. VALUE DATE CAN BE TODAY DATE ONLY.

6. DEDUCT THIS AMOUNT FROM RD CONSOLIDATION MANUALLY. DO NOT CHARGE ANYTHING IN UCP IN CASH BOOK












    4 comments

    if some of the RD accounts have not migrated into Finacle from Sanchay Post.. then how to resolve this type of issue??

    Sir many RD accounts not transferred to Finacle from Sanchaya and heavy default fee being levied for last eight months. No action taken after repeated requests in writing to Divisional Post Circle Post offices.

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