- This is regarding new blocking validation built on HISCOD menu for a SOL. Patch has been deployed for the same.
- If current day's HCASHPND entries are not cleared, then HISCOD execution will not be allowed with the error 'HCASHPND is pending for the day'
- The operating procedure to use the menu HCASHPND is mentioned below
- We have observed that many of you are not aware of the "PROCESS OF CLOSURE PAYOUT" after closing of accounts for which payment is made by cash.
- We see every day many cases where we close accounts and make payment by cash. But have you observed that even after closing the account and paying by cash our Teller Cash Position does not change. Many people are ignoring this difference because manually the cash is getting tallied.
- There is one more step involved in finacle where we close accounts and make payment by cash. Only after this step your teller cash will show the correct cash position. So let us see how it is done.
- The menu for this process is HCASHPND. So invoke the menu and you will get a screen as shown in the below figure. See the image below.
In this screen choose function as P - Process and click on GO.
- Finacle will show a list of pending cash transactions which are not yet processed. Choose each transaction at a time and process them individually.
- So after clicking on GO we will get the following screen. See the image below.
- As you can see in the above image, finacle is showing pending cash closure transactions. We have to process them one by one.
- To process a transaction just click on the Srl. No. After clicking the srl no we will the screen as shown below. See the image below.
- In the above screen all you have to do is just click on POST. That's it. After clicking on POST you will get a transaction id. Note it down and verify in supervisor login using HTM menu.
- Only after doing this step your teller cash position will be deducted with the cash closure amount
Note:
1. All cash closures should be processed on the day of closure itself. If you forget to process the cash closures, your teller cash position and actual cash position will differ leading to doubts of the auditors.
2. We cannot process the cash closures of previous dates. So make an error entry of all the pending transactions in HCASHPND mentioning the reasons about why you did not process the transaction. This error entry will save you in the future at the time of inspections.
3. If there are multiple counters in your office, do not process the transactions which you not closed.
4. For MIS account cash closure with bonus, the bonus amount will not be added to principle amount at the time of processing. This a bug and i hope our CPCs have raised a ticket to the infosys about this point. The point when you close MIS account and pay by cash and process the transaction using HCASHPND, then also your teller cash position and actual cash position will differ by an amount equal to bonus amount. So do not forget to make an error entry.
5. The most important point is that we should clear all the transactions in HACSHPND before execution of EOD only.
6. We can't process the previous day processes which are in HACSHPND hence make a habit to clear the transactions on a daily basis.
7. If there is any delay in DC closure in such cases we usually get the error " Account is already closed" when we try to process the transactions in HACSHPND. In these cases we have to wait till DC closure then process transactions in HCASHPND tally the teller cash and submit the cash to Vault account.
8. If in point no 7 if DC closure is delayed for longer durations follow the instructions received from CPC/CEPT on that day to clear the transactions in HACSHPND.
So this is all about processing cash transactions. DO NOT FORGET TO FOLLOW THESE STEPS AFTER CASH CLOSURES.
Solution for the HCASHPND error -"Modify criteria to fetch records less than or equal to 300 " in DOP Finacle
- If any user faces the above error then for solution users can CLICK HERE
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