- Generally in DOP we will open the accounts through agents if the customer opts but now a days when are trying to open the accounts(MIS/TD/NSC/KVP) we are facing the error.
- The error mentioned is "The agent you input has not linked to the current scheme code,please setup it proper" in DOP Finacle
- The error screen shot appears as shown in the below figure
- From the above screen shot it is clear when the user trying to open KVP account system is showing the attached error.
Root cause of the above Problem:-
- The above will occur in one of the two following cases mentioned below in detail for the ease of the users in DOP Finacle
Case 1 :- If the said product is not added to the said DSA ID then the system will show the above error screen shot while opening the account
Case 2 :- Also check the field "Fixed commission start date" in the tab commission parameters by invoking the menu HDSAMM inquire function.
Solution for the above Problem :-
- The solution for the above mentioned 2 cases are mentioned below so that users can open the agent accounts without any error.
Case 1 :- If the said product is not added to the said DSA ID then the system will show the above error screen shot while opening the account
Solution :- Check in Products tab whether the said scheme code is added or not if not add the scheme code and try to open the account through agent system will not throw the error.
Case 2 :- Also check the field "Fixed commission start date" in the tab commission parameters by invoking the menu HDSAMM inquire function.
Solution :- Change the filed "Fixed commission start date" in the tab commission parameters by invoking the menu HDSAMM inquire function to current date(i.e., date should not be future date). Then try to open the account through agent system will not throw the error.
- Even after rectifying the above steps even if the error occurs then report the same issue to your respective CPC to get the solution from the Infosys HD team.
2 comments
UNIVERSAL HACKER AVAILABLE AT YOUR SERVICE ANYTIME
SPECIALIZED IN:
Email interception
Text message interception
Password retrieval
Databases hack
Clearing of criminal records
Grade Changes
Facebook/Twitter/LinkedIn/Skype Hack
Bank Transfers
University grades changing
Software hack
Phone hack
Retrieval of lost files and documents.
Contact solely on jeancyber91@gmail.com
The Problem is not solved by either CPC or infy Team but here is one solution, where the DSA Agent SET ID is different from those SOL ID(for Ex. One Agent is in Head Office,if he wants to do a new bussiness in the SO under that HO in that SO they are not created the Agent ID and Simply contacted the HO and changed the SET ID as ANDHR in HDSAMM menu) for appearing the agent name in finacle this is causing the above error, simply change the SET ID to your SOL ID and for every office who wants to do bussiness must create new Agent ID in respective SOLs it self,
CommentsComment