Clarification on issue of duplicate certificates and collection of pledge fee for certificates issued after 01/07/2016 in DOP Finacle






All of us after started issuing the passbooks from 01/07/2016  for NSC/KVP we have one more doubt i.e., regarding procedure for issue of duplicate passbook in lieu of duplicate certificates and taking of pledging fee after change of procedure. Following clarifications are issued by Directorate to all CBS Post Offices:-

After following the existing procedure of issue of Duplicate Certificate and approval from the competent authority, Head Post Office shall do Duplicate passbook printing by the two steps mentioned below :- 
  • Use CSCACM to change the Account Statement option from 'Deposit Receipt' to 'Passbook'
  • Duplicate PB issue date should be entered by the user​ in the relevant field provided  in addition to changing the Account Statement field.
  • Supervisor to verify the account in CSCACM
  • Print passbook using HPBP
HO should maintain separate register for recording details of issue of such duplicate passbooks. If certificates issued prior to 1.7.2016, Registration number and physical certificate numbers should be entered manually in the Passbook under signature and designation stamp of Authorized Official.

Pledging Fee

For the purpose of Pledging Fee for the accounts opened after 1.7.2016, one Passbook shall be treated as one certificate irrespective of the amount. Procedure of taking pledging fee shall remain the same.

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