Procedure to trace the unverified accounts using the menu HAFI in DOP Finacle

• Generally in DOP Finacle after creation of accounts in the counter PA we will get it verify the same account in the supervisor login.
• As Finacle follows maker-checker concept for every modification done by the counter PA we have to perform the verification process.
• Most of them are using HTV menu before verification of new accounts which is flaw and it will leads to several errors while opening the new accounts such as "Same user cannot verify the account" which is common error during verification. Hence try to avoid HTV menu as much as possible in DOP Finacle
• It is the best practice to use HTV menu only after completion of all the account opening verification's and voucher verification's in order to avoid the problems mentioned in the previous point which is a good practice.
• In DOP Finacle every transaction/modification done should be verified by the supervisor except splitting of cheques.
• In order to know the pending verification users can use the menu HAFI. For operating procedure of HAFI users can CLICK HERE 
• Sometimes due to slowness in the network i..e, when the users are facing the error "Could Not Get Response From Server" in DOP Finacle multiple accounts will be created. In order to avoid this problem users are requested not to open the new accounts when the server is down which is very good practice.
• When multiple accounts are opened we have to follow proceduraily to handle extra opened accounts i..e,  users need to make an error entry report to DO and then close the extra opened accounts using the exceptional closure which is available in closure reason codes.
• In few occasions accounts which are opened but not verified will be unblocked in some cases and some accounts might not be caught during EOD hence these accounts will be in unverified accounts.
• Some accounts which are not opened today also appear in blockings in unverified accounts during EOD this happens mainly due to server issue.
• Procedure to handle those unverified accounts is mentioned in detailed procedure in the below procedure.

Procedure to trace the unverified accounts using the menu HAFI in DOP Finacle:- 

• Invoke the menu HAFI then the system will show the below screen as shown

• In the next step enter the following details as mentioned in the below procedure

1. Enter the column SOLID ________________ (this column can be entered with SOL ID or SET ID maximum upto division SETID  above that system is not fetching the records )
2. Give two blank spaces in Ref No column
3. Enter the function code as "A"
4. Select the Authorized as "Not Authorized " as mentioned in the below screen shot

• Then finally click on Go then the system will display the below screen as shown

• From the above screen it is clear that system is showing the unverified records in SET ID AP2SE (which is Secunderabad Division set id) which are opened on 02/11/2015 with the account numbers in the field key value.
• Many of you might get one doubt how EOD might happened for that SOL  on 02/11/2015 ? the account might be unblocked by EOD team or skipped by the server due to server problem hence EOD happened for 02/11/2015 for that SOL even though unverified account is there in that SOL.
• Now in order to know the type of account click the view details tab as mentioned in the below screen shot

• After clicking on view details then the system will show the type of account as shown in the below figure

• From the above screen it is clear that in our example account belongs to Secunderabad with Scheme code as SB-Gen with cheque book.
• Similarly view all the records which are shown as unverified for all the offices by using the above mentioned procedure.

Action to be Taken for unverified Accounts:-

• First identify the number if unverified accounts and their scheme codes and make a note of them in a book by using the above mentioned procedure.
• Then either cancel or verify the unverified accounts by using the respective account opening menu in the supervisor login depending on the requirement. Then those will be removed in HAFI menu for lit of unverified accounts category.

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