POFINACLEGUIDE
PPF
SSA
Solution for PPF/SSA deposit error-"Deposit not allowed for INVALID accounts" in DOP Finalce
Solution for PPF/SSA deposit error-"Deposit not allowed for INVALID accounts" in DOP Finalce
- Most often we will get the error "Deposit not allowed for INVALID accounts" when we try to deposit for SSA or PPF account using the menu CPDTM.
- The error screen shot will be as shown in the below figure.
- From the above screen shot it is clear that system thrown the said error.
Root cause of the above Problem:-
- The above error will occur mainly when the account is frozen i..e, by default PPF and SSA accounts will be in Debit freeze condition.
- But when the account is in Total freeze condition then the above error occurs whil accepting the deposit for SSA or PPF accounts.
Solution for the above Problem :-
- In the counter PA--- Use the menu HAFSM and select the function as Unfreeze,enter the account number and submit.
- In the next step in the Supervisor login--- Use the menu HAFSM, select the function as Verify and submit the modification done in CPA role.
- Again in the next step in the Counter PA---- Use the menu HAFSM, select the function as Freeze, enter the account number and then debit freeze the account.
- Finally in the supervisor login--- Use the menu HAFSM---Verify the modification done in the supervisor.
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