As you aware that many time server goes to down. We face the problem like "Could not get response from server". In this situation we should escape from opening new accounts of any type. One office opened the Loan account and disbursement the Loan amount(LARDD). Due to slowness of server, the Loan amount disbursed twice as like screen shoot.
Now what step should be taken in this situation to remove the one entry from Loan account. Please follow the below step.
Menu Shortcut - HLAUPAY
GO
Result screen will be displayed.
Payment Type – Payment
Transaction Type – Click on Cash or Transfer
If Transfer is selected then give Common Debit A/c No.
Click on Go
Loan A/c ID
Amount
Give Cheque Details if DOP cheque is given for payment
Click on Accept
Click on Submit to Verify. Note Tran ID
Verify the Supervisor in Same Command.
Now we check the Loan account No. in HACLI.
A deposit entry will shown. It adjust with extra loan amount transaction.
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