Reversal procedure for SSA/PPF excess deposits in DOP Finacle

Sometimes when we try to accept the deposit using PPF/SSA accounts mistakenly wrong amount may be fed in the system.
All the deposits of PPF/SSA by default will be in posted state it means that deletion of tran id is not possible. Only we can do is we have to verify the tran id in the supervisor.
After verification we have to follow the reversal procedure.
For example if the deposit amount is Rs 1000/- then if by mistake the user entered Rs 10000/- then we have to reverse the transaction.

Step by Step Procedure for reversal for SSA/PPF accounts

In the first step invoke the menu HAFSM in the HO supervisor and unfreeze the account finally submit and verify in another supervisor.
After unfreezing the account follow the below steps.
Invoke the menu CPWTM then the system will show the below screen as shown

Then select the following details

Function code as "ADD"
Select Tran type/Sub type as "Cash Normal Payment" or "T/CI--- Customer Transfer" depends on the usage.
Select the type as "N-Normal withdrawal" as shown in the below figure.

Then click on Go then the system will show the below screen

In the above screen enter the following details as mentioned below

Enter the Account number (Dr) as "SSA account number"
Enter the Amount
In the report code column remove the code WITDR and click the searcher and select the code as REVRS as shown in the below figure

Then finally click on submit and verify the tran id in the supervisor
In the next step again freeze the account in HO supervisor login with debit freeze finally submit and verify the account.

4 comments

Balas

Zadeshwar

August 11, 2016 at 5:27 PM

Sir, SSA account cheque cleared on 15.12.2015 with amount Rs.100000/- but sum circumstances those amount not credited that day. Now it is noticed that said amount not credited in SSA account in Financial year 2015-16. This financial year account holder credited amount Rs.100000/- in said SSA account.

Please give solution the amount RS.100000/- credited in SSA account on 15.12.2015 for the Financial year 2015-2016.