- As per SB order 05/2016 some of the changes are done i..,e Suboffices shouldnot do the following activities
- Transfer of account from one SOL to another SOL shuld be done at HO.
- Transfer of scheme code for an account/certificate should be done at HO.
- Revival of Silent account to active should be done at HO.
- Freezing and unfreezing of accounts/certificates should be done at HO.
- For all these activities SO should maintain register for each activity mentioned above and send the applications to HO. Then HO will process and send the same to SO's in SO slip.
- As per SB order 05/2016 may read as follows
"Transfer of account/certificate from one scheme to another and transfer of certificates from one person to another should be done at HO only. Any such request if received at any SO, should be entered in a register and sent to HO alongwith documents and recommendations on the day of its receipt. On receipt at HO, all such requests should be executed on the day of receipt and returned to SO duly signed. SO should maintain separate guard file for keeping such requests. This should also be checked and verified by Inspecting/Visiting Officers. HO shall maintain register and guard file for the requests presented directly at HO"
- When we try to change the scheme code of any Sub Office account in HO we usually get the error " The account must be in the [50000100]. It is in [50000803] SOL ID which is shown in the below screen shot as mentioned.
- For Ex:- In the above screen Hyderabad GPO tried to modify the scheme code of one account which is in SO under Hyderabad GPO but faced the error as shown.
- Use the menu HAFSM to transfer the scheme for reference CLICK HERE
Root Cause of the Above Problem:-
- The above problem arises because the account is in Sub Office and scheme transferred tried in HO which will not allow in Finacle at present due to validation i..e, scheme transfer for an account/certificate is possible for only Home SOL accounts. Hence the system is showing the error.
Solution for the Above Problem:-
- In order to change the scheme code of SO's account in HO follow the below steps mentioned below.
- In the first step invoke the menu HACXFSOLtransfer the SO account to HO. Note down the instruction number and verify in the supervisor login.For operating prtocedure CLICK HERE
- Then in the next step use the menu HACXFRSC then transfer the scheme for the required account/certificate finally submit, note down the instruction number and verify in the supervisor login.
- Finally again invoke the menu HACXFSOL transfer the account from HO to respective SO(from which we have transferred in step 1), note down the instruction number and verify the instruction number in the supervisor login.
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