RD deposit error -- "Credit account is invalid status or Total Frozen"

RD deposit error -- "Credit account is invalid status or Total Frozen"


  • RD deposit Error

  • When we try to deposit the RD account using the menu CRDP sometimes we will face the error "Credit account is invalid status or Total Frozen".
  • Please find the error screen shot



Root cause of the Above Problem

  • The root cause of the above problem is that RD account might be frozen.
  • In Finacle terminology  Frozen account means discontinued account..
  • IN DOP when an RD account is not having 6 defaults i..e, if there are 6 pending deposits then the account is said to be Discontinued account.
  • For Example in our case account number 919956**** account shown in the error screen shot is Frozen account.
  • We can inquire using the menu HPLIST menu.
  • For our example I have inquired the menu HPLIST and the screen shot is as shown in the below image for your reference.



  • From the above screen shot it is clear that there are 6 pending installments from 13-11-2015 to 13-04-2016 hence the system will mark the said account automatically to Frozen account.

Solution for the above Problem:- 

  • If the account is discontinued only solution is to left to the customer i..e., he/she may wish to continue the account till maturity period or close immediately.
  • If the account is having the missing credits and it is frozen then follow the missing credit procedure by taking the approval from the Divisional head.


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