- For suppose if we want to find the due installments which are to be paid to the customer for TDA accounts(MIS/SCCS/TD) after migration then there is a special menu in DOP Finacle.
- The menu option is HIOT (Inquiry on Transactions)
- This menu HIOT is used to know the due installments which are yet to be paid to the customer after migration in Finacle.
- The step by step procedure is mentioned below
HIOT ( Inquiry on Transactions)
Then in the above screen enter the following details as menitoned below
- Enter the SOL ID ___________________
- Enter the A/c Id as _____________________ (Sundry account i..e., 0335 or 0337 or 0338 )
- Remove the Start date
- Enter the END date
- Enter the Ref. NO ______________( Account number of the customer) as shown in the below screen
Then finally click in Submit then the system will show the below screen
- From the above screen it is clear that an amount of Rs 24000/- which was not paid in the Sanchypost is shown by the system.
- From the above screen also observe the Reversed amount i..e, if the Reversed amount is '0' it means the amount is pending for payment.
- If the Reversed amount and Transaction amount are same then it means already paid(Reversed) to the customer.
- If we want to know the details of payment if Reversed then click on the Contra Details icon which is available in the left most corner then the system will display the tran id and date of payment.
4 comments
but it is showing no records fetched after entering the above said fields.Then how to know the amount?
Sir but I am observing a difference between transaction amount and reversed amount. Why this difference is showing. Moreover these transactions were automatic trfs. Not done by counter staff. Kindly explain. Tq in advance
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