Buffman error while posting the charges transactions of Inward Clearing in DOP Finacle

Image result for pofinacleguide


FSI has confirmed that patch meant for  Time stamp buffman error occurred during Inward zone clearing

But,  few offices reported  such  cases again during this week

Issue is that charges transaction were in enter status and while posting user got buffman error

FSI wants to analyse the issue then and there itself

So, if any such issue occur again, please report such issue with following details to email IDs referred in CC


1. SOL ID
2.  Inward zone Code and date
3. Transaction ID 
4. Screenshot of error
5. Screenshot of  General tab page highlighting Charge transaction ID ( which is available on the bottom of the page just above Validation status ) 
6. What is the status of Zone
7. Whether user tried Zone closure multiple times
8. User ID(s) tried posting the transaction / Zone closure

Please do not request for deletion of such transaction without analyzing /  getting confirmation from FSI

For already reported issue, if you have screenshot of error and other information , please share it

Thanks & regards,
CEPT - FSI Team


CommentsComment

ADD THE FACEBOOK WIDGET CODE HERE