CONTENTS
| |
| THE CONSUMER PROTECTION ACT, 1986 | |
| CHAPTER – I PRELIMINARY | |
| 1. | Short title, extent, commencement and application |
| 2. | Definitions |
| 3. | Act not in derogation of any other law |
| CHAPTER – II CONSUMER PROTECTION COUNCILS | |
| 4. | The Central Consumer Protection Council |
| 5. | Procedure for meetings of the Central Council |
| 6. | Objects of the Central Council |
| 7. | The State Consumer Protection Councils |
| 8. | Objects of the State Council |
| 8A. | The District Consumer Protection Council |
| CHAPTER – III CONSUMER DISPUTES REDRESSAL AGENCIES | |
| 9. | Establishment of Consumer Disputes Redressal Agencies |
| 10. | Composition of the District Forum |
| 11. | Jurisdiction of the District Forum |
| 12. | Manner in which complaint shall be made |
| 13. | Procedure on admission of complaint |
| 14. | Finding of the District Forum |
| 15. | Appeal |
| 16. | Composition of the State Commission |
| 17. | Jurisdiction of the State Commission |
| 17A. | Transfer of cases |
| 17B. | Circuit Benches |
| 18. | Procedure applicable to State Commissions |
| 19. | Appeals |
| 19A. | Hearing of Appeal |
| 20. | Composition of the National Commission |
| 21. | Jurisdiction of the National Commission |
| 22. | Power of and procedure applicable to the National Commission |
| 22A. | Power to set aside ex parte orders |
| 22B. | Transfer of cases |
| 22C. | Circuit Benches |
| 22D. | Vacancy in the Office of the President |
| 23. | Appeal |
| 24. | Finality of orders |
| 24A. | Limitation period |
| 24B. | Administrative Control |
| 25. | Enforcement of orders of the District Forum, the State Commission or the National Commission |
| 26. | Dismissal of frivolous or vexatious complaints |
| 27. | Penalties |
| 27A. | Appeal against order passed under section 27 |
| CHAPTER – IV MISCELLANEOUS | |
| 28. | Protection of action taken in good faith |
| 28A. | Service of notice, etc. |
| 29. | Power to remove difficulties |
| 29A. | Vacancies or defects in appointment not to invalidate orders |
| 30. | Power to make rules |
| 30A. | Power of the National Commission to make regulations |
| 31. | Rules and regulations to be laid before each House of Parliament |
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