Procedure to Inquire teller cash balance of Sub office tellers in HO in DOP Finacle





  • As we all know to prevent Frauds in DOP Finacle Directorate instructed  several precautionary measures vide  Memo NO.25-11/2016-FS-CBS  Dated 10.06.2016
  • The serial number 13 in the memo may be read as following.
" Teller Cash Account of each Single/ Double handed SO should be checked at HO by a designated PA to ensure that balance has been made as 0."

  • Many of us will get the doubt how to know the teller ids of sub offices ?
  • In order to inquire the teller cash balance of the sub offices teller ids follow the below procedure as mentioned.

Step by Step Procedure

  • Invoke the menu HACLINQ then the system will show the below screen as shown


  • Then click the searcher beside the account id Column as shown



  • Then the system will show the below screen as mentioned 


  • In the scheme code column enter the field as CASH and remove the SOL id of HO and enter the SO SOL ID as shown in the below figure

  • Then Finally click on submit then the system will show list of teller ids linked with that SOL(Sub office which is entered) as shown in the below figure

  • Then select the each and every teller id to view the final cash balance as shown 

  • By clicking on the teller id then the system will  show below screen as shown

  • Click on Ok and then finally click on GO to view the teller balance as shown

  • From the above it is clear the final cash balance of the teller account is 0(zero).

Note:- This process should be done in all HO's as per the order and also for all the teller ids of all the SO's under HO.


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