Solution for RD loan Payoff error-The unscheduled payment or demand satisfaction is done after the value date. Reverse them before doing Payoff in DOP Finacle

• Generally we will do HPAYOFF for RD loan account when the customer wishes to pay the last installment for the loan amount or during the loan account closure.
• Sometimes when we do HPAYOFF we will get the error "The unscheduled payment or demand satisfaction is done after the value date. Reverse them before doing Payoff".
• For error screen find the below screen shot.

Root Cause of the above Problem 

• The said error occurs when the loan repayment done after the value date i..e, after 1st date of the month.
• For suppose if a loan account has 1000 balance and the customer repaid the amount on 04th date of the month which means after 1st date of the month and the customer approached for closure in another day i..e., after 04th day in the same month then above error occurs during HPAYOFF.
• In short we can say that if the loan repayment date in a month and HPAYOFF date are different in a same month then the above error situation arise in DOP Finacle.

Solution for the above Problem

Step 1 :- Reversal of transaction done in HLAUPAY menu for RD loan account.

• First we have to reverse the last loan repayment transaction by using the menu HLAUPAY i..e., select the function as Reversal then click on Go the system will show below screen shot

 

 Then in the above screen enter the following details

1. By default value date will be current date then change the value date of 1st date of the  month(Ex:- 01/01/2016) 
2.  Enter the loan account number number __________________
3. Then click on the searcher beside the Reversal ID column as shown in the below figure.

Then the system will display the transaction which was done on the same month as shown in the below screen

 

Then click on the flow id "COLL" then the system will display the transaction date and transaction details as mentioned in the below screen shot

Then click on Submit system will generate the tran id note down the tran id.

• In the next step verify the tran id by using the same menu HLAUPAY in the supervisor login as shown in the below screen shot.

Then click on submit the system will display the confirmation message

Step 2 :-  Clear the RD loan amount and loan interest by using the menu HPAYOFF

• In counter PA invoke the menu HPAYOFF enter the loan account number and submit the transaction.
• In Supervisor verify the transaction done in HPAYOFF menu.

Step 3 :- Close the RD loan account using the menu CAACLA

• In counter PA invoke the menu CAACLA enter the loan account number and submit the transaction.
• In Supervisor verify the transaction done in CAACLA menu.

Step 4 :- Close the RD account using the menu CRDCAAC

• In counter PA invoke the menu CRDCAAC enter the loan account number and submit the transaction.
• In Supervisor verify the transaction done in CRDCAAC menu.

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