Certificates discharge error in DOP Finacle

Certificates discharge error in DOP Finacle

Certificates discharge error in DOP Finacle

  • When we close the KVP or NSC certificate then we will face the error " A/C balance is not equal to Repayment account"
  • This error usually we face when we try to discharge the certificates by using the bulk closure option i.e., CNSBCV.
  • This is a technical error this should be handled at the back end by the Help Desk team.
  • The error can be viewed in HPR(PRint Report) menu as shown in the below figure



  • Raise the ticket  for the above problematic accounts with the Infosys HD(Help Desk) team.

Solution for the above problem:-

  • Infosys HD team will correct the balance and then they will inform to execute the command HUHNU (This menu is accessible to CEPT team only.
  • CEPT team will run the command HUHNU for the problematic accounts.
  • Then after this step user can discharge the certificate and verify in the supervisor. 


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