Issues in EOD and corrective actions in DOP Finacle

Generally after clearing al the blocking validation we will perform EOD(End Of Day) in DOP Finacle.
EOD in DOP Finacle is of three steps

This is the first step in EOD operation which includes the following SOL Status they are

This is the third and final step in EOD operation which include the SOL Status as

For all steps EOD event status should be "EOD EVENT NOT IN PROGRESS" then only the concerned step is completed successfully.
But we will face some of the techincal issues while performing the said three steps and corrective measures are mentioned below

Issues faced in First step of EOD and corrective action at Office level:

Based on SOL status Inquiry report ( Menus- HSSI / EODMON) as detailed below, correction action to be taken as noted against each

SOL Status	Closure status	EOD event Status	Action to be done by Supervisor / System Admin / EOD user
PRECOD DONE	Failed	EOD event not in progress	(1) Check for pending transactions in HFTI ( transactions), HAFI ( Account opening), HIMC ( Inventory authorisation), HICHB ( Inventory - Issue of cheque book), HMICZ (Inward clearing zone) and clear them (2) Alternatively, Invoke HPR menu with the same user who executed HSCOD and check for validation report to know the blocking validations or failure reason (3) After clearing pending transaction, EOD user has to rerun HSCOD
PRECOD DONE / POSTCOD DONE		SCOD running for unusual time	Report the matter to CPC
DATE CHANGED		EOD event not in progress	Rerun HSCOD with tick mark at "Run only post date batch jobs"

Issues faced in 2^nd and 3^rd step of EOD execution and corrective action at CPC level:

Based on SOL status Inquiry report ( Menus- HSSI / EODMON)as detailed below, correction action to be taken as noted against each

SOL Status	EOD event Status	Action to be done by CPC
PRECOD DONE / POSTCOD DONE	SCOD running for unusual time	Report the matter to EOD support team of Infosys with EODMON screenshot of respective office
POSTCOD DONE / SOL CLOSURE BATCH JOB DONE	SOLCOP running for unusual time	Report the matter to EOD support team of Infosys with EODMON screenshot of respective office
SOL CLOSURE BATCH JOB DONE	Failed	Check HPR of EOD user for failure report. CPC can rerun HSCOLD and regenearate failure report. If any unverified transaction exist, report to EOD Support team of Infosys / CEPT for unblocking
SOL CLOSURE BATCH JOB DONE	Failed	Check HPR of EOD user for failure report. If failure is because of not executing of PSSCD / any other batch job, report the matter to EOD support team of Infosys
SOL CLOSURE BATCH JOB DONE	EOD event not in progress and Not running HSCOLD	Check HPR of EOD user for failure report. If failure is because of " Processes logged on with previous date". Use HSAC
SOL CLOSURE BATCH JOB DONE / SOL CLOSURE DONE	SCOLD running for longer time	Report the matter to EOD support team of Infosys with EODMON screenshot of respective office

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