Circulation of New Forms for ATM Card/E Banking/Mobile Banking in DOP Finacle.
Dear all
I
am directed to circulate new forms devised for the following purposes:-
1.
ATM Card/e-Banking/Mobile Banking Request Form for existing customers migrated
to CBS.
2. ATM Card/e-Banking/Mobile
Banking Request Form for existing customers who have opened accounts after
migration to CBS.
3.
Customer Information Updtation Form for existing customers.
It
is requested that as and when any customer will ask for issue of ATM Card or
E-Banking/Mobile Banking facility, form mentioned at Sl. No.1 should be used
for those who were already having Savings Account before migration to CBS and
this form alongwith KYC Document is to be sent to CPC for scanning and
uploading of latest Signatures, Photograph and KYC documents. CPC will return
these Forms to Post Offices concerned in a separate packet and post
offices should file these forms (date-wise) in a separate Guard File named as
"Channel Request Forms File".
If
any customer who opened savings account after migration to CBS applies for ATM
Card, E banking/Mobile Banking, Form mentioned at Sl.No.2 should be used and
this form need not to be sent to CPC but should be filed in the same guard file
named " Channel Request Forms".
If
any customer either old or new, want to update its KYC information, Form
mentioned at Sl. No. 3 should be used and if signatures or photograph is to be
updated, form should be sent to CPC and CPC will upload this form and return to
post office concerned. For this purpose also, a separate guard file is to be
maintained with name" Customer Information Updation File". In other
cases, post office should not send this form to CPC but file locally in the
same guard file.
ATM e-banking.Mobile banking request for existing customers migrated to CBS Click here
ATM e-banking,Mobile banking request for existing customers who opened accounts after migration to FInacle Click here
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