Steps to follow before transferring an account from one SOL to other SOL
Kindly follow the following steps while transferring the accounts from one SOL to other SOL.
- Invoke CNAC menu to find the new number from old number the format is SOLID+SCHEME+OLD NUMBER Ex:-50000300MIS123456.This will give you the new number and CIF note them.
- In order to transfer the account from one SOL to other SOL menu is HACXFSOL
- Check the customer signature before transferring an account and take fresh KYC and SB-10(b).
- Before doing the transfer kindly check the pending sundry amount and ECS status for the account
- If sundry amount is pending first withdraw the amount if you forget then it will throw the error after transferring the account i.e.,"Inter SOL operations can only be inquired " For example if you transfer an account from Bangalore to Secunderabad, if you forget to withdraw the due sundry amount and you have transferred before withdrawing the account will be in Secunderabad SOL and due sundry amount will be Bangalore sundry account if you try in this case to withdraw the due sundry amount(which was in Bangalore sundry office account) then system will throw the said error.So make a practice to withdraw the due amount and then transfer the account.
- If ECS is enabled for the account then the account modification will throw an error after transferring the acocunt if ECS is not enabled to your office(Error will be "ECS branch setup is not there") So take precaution before transferring.
- In case of PPF accounts with defaulted installments pending then the transfer will not affect the system will throw an error as shown
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