Instructions for optimal utilization of Finacle CBS Application.

Instructions for Optimal utilization of Finacle CBS Application

1. All Post Offices should complete entering and verification of all transactions by 4 P.M. including B.O Transactions. If any BO daily account is received late, that BO transactions can be posted on the next day with value date as BO date.

2. All MPKBY/PRSS LOTs should be accepted throughout the day and entering of LOTs and their Verification should also be completed by 4 P.M

3. Counter PAs should tally their physical cash with their Teller Account in Finacle by 4.30 P.M and enter cash return entry in Finacle. Supervisor should immediately verify this transaction and see that no transaction is unverified. All modifications done in any account or CIF should be verified simultaneously. After this activity, no transaction should be entered by any user/Supervisor in the system.

4 Supervisor or System Administrator (wherever posted) should ensure that there is no blocking validation in the Finacle and start EOD (First Step) by 4.45 P.M. Print outs of Daily Reports can be taken after EOD which normally takes 5-10 minutes. For the MIS to SB, SCSS to SB or RD to SB lists, print out of only first and last page of the report should be taken instead of whole list.

5. CBS Monitoring Team placed at CPC should regularly monitor blocking validations in SOLs under the Circle and contact concerned SOLs to clear these blocking transactions. Any issue noticed in clearing blocking transactions should be reported by Post Office to CPC team and by CPC Team to FSI Helpdesk with copy to CEPT Team.

6. CBS Monitoring Team of CPC should follow instructions from CEPT team for starting Second and third step of EOD for the Post Offices which completed the First Step of EOD.

7. CBS Monitoring Team of CPC should ensure that all three steps of EOD operations for all SOLs under the circle are completed on the same day itself and there shouldn't be any spillover of any EOD steps to next business day.

8. CEPT Team should also ensure that all possible help is provided to CBS Monitoring Team of CPCs in clearing blocking validations and completing all EOD steps. Posting / verification of transactions / account opening must be done by the SOL user, as the financial accountability lies with the concerned office only.

If EOD of any office is getting delayed due to any such blocking where FSI Helpdesk fails to provide solution by 7.00 P.M, mater should be escalated to higher authorities of FSI (as per escalation matrix chart) with copy to Director (CBS).

9. Infosys EOD Support Team is monitoring server utilization and will alert CEPT Team in case of any incidents. As of now, CPCs must adhere to the execution of EOD with parallelisation of 10 SOLs, as recommended by FSI vendor.

POFINACLEGUIDE

Instructions for optimal utilization of Finacle CBS Application.